Restaurant Reservations & Seating Policies
All Reservations are managed and conducted strictly through Dineplan via our website www.kol-restaurant.co.za or https://www.dineplan.com/restaurants/kol-izakhaya
Lunch: From 12:00pm. Online Reservations close at 11am.
Dinner:
Kitchen closes 21:30 (Sunday to Wednesday). 22h30 (Thursday-Saturday)
Reservations are Limited to 12 guests online.
Minimum spend of R500pp for all bookings made as well as walk ins
Minimum of two split bills allowed per table , regardless of size or seating area
Large Reservations:
For reservations of more than 12 people, please email: [email protected]
Set Menus, Deposits, Gratuity and Minimum Average Charge per Person may be applicable.
Booking deposits are refundable if cancelled within 48 normal hours’ notice prior to the confirmed booking time.
In the case of the reservation not having been cancelled 48 hours in advance from the reservation date, KōL Izakhaya reserves the right not to refund the deposit of R8000. Instead, the reservation shall be postponed to a later date. An administration fee of R250 shall apply for all cancellations.
Deposit Terms:
All refunds on all/any deposits will attract a R250 Administration Fee.
Private Dining Room
Minimum of 12 Guests.
Maximum of 22 Guests.
Minimum, Compulsory Service Charge of 15% applies due to additional resource allocation.
All bookings over 12 Guests are required to use a set menu.
Maximum Time Allocation of 4hrs Applies.
Minimum Surcharge of R8 000.00 per reservation.
Times : (12h00-16h30) Lunch sitting (17H30-22h30)
Bookings for teens are limited to lunch sittings only
Photography
No photoghrapghy allowed unless prior arrangments have been made with management
Reservation Terms
Reservations without e-mail confirmation from Dineplan will not be accepted.
No reservations at the Sushi Bar or Robata Counters are permitted, to allow for walk-in guests.
You will receive a refund should you cancel or change your reservation up to 48 hours prior to the start of your booking. Refunds on all/any deposits will attract a R250 administration fee.
KōL Izakhaya tables will be held for a maximum of 20 minutes after your confirmed online reservation times, thereafter, tables will be released, or as in the case of no-shows.
Re-allocation:
KōL Izakhaya Restaurant reserves the right to relocate your reservation without any guarantee of relocation time.
Table Allocation:
Although we always strive to ensure you the table of your preference, we cannot guarantee this at all times.
Online reservations may include seating allocated at our Sushi Bar or Robata Counter ie. Seating at tables is not guaranteed.
Menu
All menu items subject to availability and price changes and/or without notice.
Pre-dinner drinks:
Pre-dinner drinks in the KōL as Ice Mixology Bar and Lounge area do not require reservations, however, we advise you to arrive at least 30 minutes – prior to your reservation time. Places at the Bar are not guaranteed, in order to account for walk-ins and queue management.
Dress Code:
Our dress code is ‘smart casual’.
Corkage:
Consumption of own brought food or beverage is not allowed unless by prior arrangement with Management.
Please kindly, give us a call or email to confirm. Only champagne, wine and MCC that are not featured on our Beverage Menu shall be permitted.
Corkage Fee: Champagne – R450, International Wine – R250, Local Wine – R200, MCC – R200.
Smoking:
KōL Izakhaya Restaurant is a non-smoking restaurant.
Children:KōL Izakhaya Restaurant welcomes children. We do however require diners who bring along their children to ensure that the children are seated at the table during dinner and ensure that they do not disturb other diners in the restaurant at any time. No high-chairs and changing tables are provided.
Trading Hours:
Open 7 Days a week, Lunch & Dinner. Last Orders Strictly at 21:45pm, Sundays at 9pm
KōL-as-Ice Mixology Bar & Lounge: Last Round calls are applicable at venue discretion.
Right of Admission:
Right of Admission is Reserved
